Medicare Insurance Helpline

We understand how complex and confusing Medicare can be. There is a wide variety of insurance coverages available through Medicare, including Medicare Advantage, Supplements and Prescription Drug plans. Dozens of insurance companies offer Medicare coverage, and to further complicate matters, healthcare providers do not typically accept all Medicare plans.

In coordination with MedicareCompareUSA, we are pleased to offer the Medicare Insurance Helpline; a free and unbiased resource for comparing and enrolling in Medicare plans accepted by Swain Community Hospital providers. 

This helpline allows you to:

• Compare local and national Medicare plans accepted by your healthcare provider
• Talk to a licensed, unbiased and extensively trained insurance agent
•  Access assistance throughout the Medicare plan enrollment process

Call toll-free 855.582.6978 for assistance.

Click here to request an appointment with an agent to compare the Medicare plans accepted by Swain Community Hospital.

The Medicare Insurance Helpline is serviced by MedicareCompareUSA, an independent insurance agency representing Medicare plans accepted by Swain Community Hospital MedicareCompareUSA affiliated agents are extensively trained to assist patients with Medicare plan comparisons and to help match plans to the specific needs, preferences and budget of the patient.

Special Message for Retired State Employees:

Swain Community Hospital is committed to helping our patients understand their health insurance options. Recently, we have received questions about how our contract negotiations with UnitedHealthcare will impact retired state employees. As Swain Community Hospital works with UnitedHealthcare on a new contract Swain Community Hospital’s employed physicians, retired state employees need to know:

• Non-Medicare eligible state retirees are currently covered by a Blue Cross Blue Shield PPO plan and are not impacted by Swain Community Hospital’s work with UnitedHealthcare.
• Medicare-eligible state retirees covered by a UnitedHealthcare Medicare Advantage plan can continue to receive services at Swain Community Hospital and its employed provider practices regardless of Swain Community Hospital’s contract status with UnitedHealthcare. The state has designed the plan with the same out-of-pocket expense for in-network and out-of-network providers. As a result, we look forward to continuing to serve you as your preferred provider.

Swain Community Hospital is encouraging all Medicare patients with questions about their 2019 insurance coverage to call the Medicare Helpline at 855.582.6978.The helpline will give patients the chance to discuss their existing coverage and consider their options for 2019 coverage.

Turning 65?

If you are turning 65 years old, please complete our Medicare Questionnaire. This information helps us better serve you as you transition to Medicare.

The Medicare Insurance Helpline is serviced by MedicareCompareUSA, an independent insurance agency representing Medicare plans accepted by Sumner Regional Medical Center. MedicareCompareUSA affiliated agents are extensively trained to assist patients with Medicare plan comparisons and to help match plans to the specific needs, preferences and budget of the patient.

*MedicareCompareUSA is an independent insurance agency that is not affiliated with the federal Medicare program. All services provided at no cost; MedicareCompareUSA and its affiliated agents are paid directly by the Medicare plan chosen by the beneficiary.